Discontinuation of the Intuit GoPayment PrePaid Visa Card

Got this in my email today but not surprised really; I never saw any point in using the card. I never even used mine so it was kind of useless as you can link your Intuit account to any debit card.  Oh well, whatever.

Dear Customer:

Our records indicate that you hold an Intuit GoPayment Prepaid Visa® Card issued by The Bancorp Bank, in cooperation with Intuit Payment Solutions. This is a prepaid card and thereby not reported to any credit reporting agency. This is not an attempt to collect a debt. This letter is to notify you that The Bancorp Bank will discontinue all services in connection with these Cards, effective February 13, 2013. Please review the information below to understand your rights and responsibilities regarding the Card.

Your account will close effective February 13, 2013. After this date, the Card will no longer be available for use. Any remaining positive balances will be refunded to you in accordance with the terms and conditions of your Cardholder Agreement, as further explained below. Value Loads cannot be made after December 14, 2012. After this date, you will no longer be able to load money onto your Card.

Re-occurring value loads will end on December 14, 2012. If you have re-occurring loads, (like deposits from your Intuit GoPayment or QuickBooks transactions) please visit Merchant Service Centerand add your bank account information before December 14, 2012. This will prevent funding delays. If you don’t add your bank information, money you collect after December 14, 2012 will be held by Intuit on your behalf. You can retrieve held funds any time, by adding your bank account information.

Use remaining balances before February 13, 2013. If your Card has a positive balance, you have until February 13, 2013 to bring your available balance to $0.00. Your GoPayment Card may be used anywhere Visa debit cards are accepted. If you have any re-occurring debit charges that are assessed to your account, you should contact the merchant to provide them with another means of payment. We encourage you to use your remaining balance to avoid any additional fees on your account. We’ve waived the Teller Cash Withdrawal Fee so you can withdraw your entire remaining card balance, from a participating bank that displays the Visa Acceptance Mark. If you need to withdraw more than $3,500.00, you must first call the Customer Service Center at 1-888-339-8569to increase the maximum amount allowed to be withdrawn in a single transaction.

If there is a remaining available balance on the Card after February 13, 2013, you will be reimbursed by check that will be sent in the name and address we currently have on file. A Paper Check Fee will be deducted from your Card account if a reimbursement check is issued. The Paper Check Fee is $14.95 for the GoPayment Card. Any reimbursement amount may be subject to additional deductions if there are any unresolved disputed items on your account. All other fees associated with the Card will remain, so please refer to your Cardholder Agreement for more information.

Thank you very much for using your Card. We sincerely regret any inconvenience this change may cause.

If you have further questions regarding this letter, or about how to unload your funds, please review our detailed answers to frequently asked questions at www.gopaymentcard.com. If you have additional questions, you may call Customer Service at 1-888-339-8569.

Sincerely,

Stored Value Solutions Operations
The Bancorp Bank

3 comments

  1. todd

    I had a balance of over $50 and got an email a few days ago saying they were issuing a check. Today I get an email that claims there were pending charges on the card so they don’t owe me anything. F*cking crooks. I am going to call visa and file a complaint.

    • Shaunie

      Damn, well that sucks. I too got that email the other day saying they were sending me a check for my balance … a whole whopping 25¢ lol; the stamp to send it costs more. If there are pending charges they probably are holding off sending the check until those charges clear but they still should be sending a check for the difference if there is any leftover after the pending charges go through. They have no right to just keep your money no matter how small it is; it doesn’t belong to them.

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